Refund & Return Policy

Refund & Return Policy

Effective Date: 09/05/2025

Thank you for choosing ALTAQADUM ALSARIE DOCUMENTS CLEARING SERVICES L.L.C.

We strive to provide high-quality professional services. However, due to the nature of our business, we have the following refund and return policy:

  1. Service Fees
    • All fees for document clearing, visa processing, company formation, and related services are non-refundable once the service has commenced or the application has been submitted to relevant government authorities.
    • In case of payment errors or duplicate transactions, please contact us within 3 business days to process necessary adjustments.
  2. Digital Products
    • Any digital documents or certificates delivered electronically are non-refundable once delivered.
  3. Cancellation
    • Clients may cancel orders prior to the initiation of processing for a full refund. Once processing begins, no cancellations will be accepted.
  4. Processing Errors
    • If any error occurs due to our internal processing, we will correct the issue at no additional charge or provide a refund at our discretion.
  5. Contact Information
    • For refund or return inquiries, please contact us